Terms of service

Last updated: March 5, 2026

This website is operated by Clear Grasp Limited trading as The Shopkeeper. Company Number: 12506068. Throughout the site, the terms “we”, “us” and “our” refer to The Shopkeeper. The Shopkeeper offers this website, including all information, content, features, tools, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the site, including without limitation users who are browsers, customers, merchants and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence.

You may not use our products or services for any illegal or unauthorised purpose nor may you violate any laws in your jurisdiction in the use of the Service.

You must not transmit any worms, viruses or any code of a destructive nature.

A breach of any of the Terms will result in an immediate termination of your access to the Service.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve:

transmissions over various networks; and
changes to conform and adapt to technical requirements of connecting networks or devices.

Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

3. Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current.

The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate or timely sources.

Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part of the content) without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

5. Products or Services

Certain products or services may be available exclusively online through the website.

These products or services may have limited quantities and are subject to return or exchange according to our Return Policy once the store is actively trading.

We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction.

All descriptions of products or product pricing are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.

We make every effort to display product images and colours as accurately as possible. However, we cannot guarantee that your device’s display of any colour will be accurate.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

7. Third-Party Services

Certain content, products and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and we do not warrant and will not have any liability for any third-party materials or websites.

8. User Comments and Feedback

If you send certain submissions (for example contest entries, creative ideas, suggestions, proposals or other materials), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use any comments that you forward to us.

We are under no obligation:

to maintain any comments in confidence
to pay compensation for any comments
to respond to any comments

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, shipping charges or availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

11. Prohibited Uses

You are prohibited from using the site or its content:

for any unlawful purpose
to solicit others to perform unlawful acts
to violate international, national or local regulations or laws
to infringe upon our intellectual property rights or the rights of others
to upload malicious code
to collect or track personal information of others

We reserve the right to terminate your use of the Service for violating any prohibited uses.

12. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free.

You agree that your use of the service is at your sole risk.

In no case shall Clear Grasp Limited trading as The Shopkeeper, our directors, employees, affiliates, agents, contractors, suppliers or licensors be liable for any injury, loss, claim or any indirect, incidental or consequential damages of any kind arising from your use of the Service or any products purchased through the Service.

Nothing in these Terms excludes liability for death or personal injury caused by negligence or for fraud where such limitation would be unlawful.

13. Indemnification

You agree to indemnify and hold harmless Clear Grasp Limited trading as The Shopkeeper and our affiliates, partners, directors, agents and employees from any claim or demand due to your breach of these Terms or your violation of any law or rights of a third party.

14. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

15. Entire Agreement

These Terms of Service and any policies posted by us constitute the entire agreement between you and us and govern your use of the Service.

16. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Information

Questions about the Terms of Service should be sent to:

support@the-shopkeeper.co.uk